Production time
• Standard items: 2–4 business days.
• Custom orders: 3–7 business days (depends on complexity).

Carriers
• We ship via USPS and UPS with tracking.

Transit estimates (U.S.)
• Standard: 3–7 business days after shipment.
• Expedited: 2–3 business days after shipment.
Estimates aren’t guarantees—weather and carrier delays can occur.

Tracking
• You’ll get a tracking email when your order ships. It may take 24–48 hours to update.

Address changes
• Contact us before your order ships to update the address.

Lost / stolen packages
• If tracking shows Delivered but you can’t find it, check with neighbors and wait 24–48 hours.
• Still missing? Contact the carrier, then email [email protected]—we’ll help file a claim.

International
• Currently shipping to the U.S. only. Need international? Message us for a quote.

Support
Questions about your order? Email [email protected].